Grassland by Banana Republic, 2.5 oz Eau De Parfum Spray for Unisex

Damages: If an item arrives damaged it must be reported to us within 48 hours of delivery. Hold on to the item and packaging for 2 weeks. We may contact you and/or pick up the package & merchandise. Once the claim is approved we will reship the damaged item or issue a refund.

Missing packages: If an item isn’t received you must notify us within 3 days of delivery (as noted on tracking information). We will start a tracer which will take 8 business days to complete. Once approved we will reship the order.

Undeliverable Packages: If an order is returned to us by the carrier for any reason including but not limited to (refusal, undeliverable, unavailable to sign) we will issue a refund for the items cost minus a shipping charge (cost charged by carrier to return item).